We understand when an incident occurs or when you wish to lodge a claim, it is the time when you need assistance. We are here to help.

You can lodge a claim by calling our office during working hours on 1300 500 700 and one of our claims professionals will help you. Alternatively, you may wish to lodge your claim online by completing the attached form. Please upload any additional information or photos to support your claim.

After hours service

Sometimes you may require urgent assistance after hours, attached are contact points for services and repairers who may be able to assist you.

State Emergency Services - Tel 132 500

The SES is a volunteer organisation and is designed to help communities in times of emergency and disaster such as flood and storms.

The telephone number is a National number back to the State Emergency Service in your state.

Glass Damage

Obrien Glass
Phone: 1800 060 007

Flood and Restoration Work following water damage or fire

Flood & Emergency Network
Phone: 1300 852 855 (National)

Capital Facility Services P/L
Phone: 0430 022 736 (Victoria only)

Insurer details

Miramar Underwriting Agency P/L
Phone: (02)8962 2700
Fax: (02) 8962 2799
Email: [email protected]

Claim forms

Please complete, print and send to our office or save and email to [email protected] with supporting documents such as invoices, receipts, pictures of damage etc. supporting your claim.